A principal must act both dutifully and in good faith in his relations with his commercial agent. This includes providing the commercial agent with the necessary documentation concerning any goods, obtain whatever information is necessary for the agent to perform the agency agreement, inform the agent if a significantly lower than usual volume of transactions is expected and inform the agent of his acceptance or rejection of any transaction procured by the agent. A principal must provide the agent with a statement of commission due to the agent and must pay the agent “reasonable remuneration”, in the absence of any agreement in relation to a specific level of remuneration. In addition, the agent must comply with the terms of the agency agreement in place with the principal, whether it be by way of written or verbal contract.
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